The Learner Voice

Rick, a Line Manager of a learner from the DVSA recently provided some fantastic feedback to Chris Shaw, CSA Learning Coach. It was received following the Gateway Review Meeting and it is a fine example of praise where praise is due and a well-deserved recognition.  

“Thank you so much for all your support with S, I really appreciate your professionalism, support and encouragement. I also recognise how efficient and effective your apprenticeship systems, for the recording of candidate progress, is - the best I have ever seen.

I have enjoyed our meetings and am genuinely impressed with the way you have supported the whole process - you are fantastic at your job and an absolute credit to your organisation. Thank You.”

Rick, Remote Enforcement Office Manager, Driver and Vehicle Standards Agency 

QUESTION: What has made the biggest positive difference to your apprenticeship journey so far, and why?

Whether it's support from your coach, a workshop, a new skill you've developed, or a challenge you've overcome, we'd love to hear about it.

Email your answer to learningfeedback@csa-uk.com by 15 November 2026 for your chance to win!

Terms:  Email your answer to learningfeedback@csa-uk.com, a winner will be drawn at random shortly after the closing date of 15th November 2026. The lucky winner feature and be announced in next the next issue of The Learner Voice. 

Completing an apprenticeship is a significant achievement and there are ways to formally recognise the knowledge, skills and professional competence you've gained.

For a small fee, the Professional Apprenticeship Recognition Scheme (PARS) allows individuals who have successfully completed an apprenticeship to gain post-nominal letters and display the professional membership badge that can be used after their name, helping to demonstrate their professional achievement and commitment to their career.

These post-nominals provide formal recognition of the skills and experience developed throughout your apprenticeship and can be included on CVs, LinkedIn profiles, business cards and email signatures.

You can find out more about PARS and the post-nominals available for your apprenticeship by clicking the link below.

We have great news, if you didn’t already know! We are able to offer you the chance to get a student discount card with TOTUM. They offer a wealth of discounts and two different membership types, which you can choose from. View the options here: Membership | TOTUM UK

We have to let TOTUM know if you want a card and they send us your individual code which will then be sent to you, so you can apply for your card. When you apply for your card you must supply the code and you will need to upload a copy of the apprenticeship agreement from Bud as proof you are a student with us.

There is an annual charge for the card, but you can save this in one transaction using your discount card. If you want a TOTUM student discount card, email Christine.Hutchinson@csa-uk.com.