Debt collection methods, techniques and external influences
Debt collection agencies provide a vital function in supporting the UK economy. To properly understand the industry, it is important to explore the historical factors that have shaped it, and the organisations that work within the industry.
By the end of this module, you will have an understanding of the debt collection industry as a whole and what it is like to work within it. The module explores the purpose and value of debt collection, its historical development, and the organisations and roles that make up the industry.
By the end of this module, learners will understand the purpose of debt collection and its role in supporting the UK economy, as well as the historical development of the debt collection industry and how it has evolved over time. They will be able to identify the main organisations involved in debt collection and the roles they play, recognise common collection methods and techniques and understand the importance of using them appropriately, gain insight into what it is like to work within the industry, and understand the external influences that impact how debt collection organisations operate.
Introduction to the module
Key Information
Cost - up to 10 licences
£55 + VAT per module (member) £75 + VAT per module (non-member)
Cost - more than 10 licences
£45 + VAT per module (member) £65 + VAT per module (non-member)
Length of Course
Each module takes approximately one hour to complete.
Activation period
Each module is active for 12 months from the activation date
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